EalSuite Relay
Last-Mile Logistics Platform

EalSuite Relay

Last-mile logistics that actually works.

EalSuite Relay is a comprehensive delivery management system with a purpose-built tablet app for drivers and delivery agents. Transform your van and truck operations with real-time GPS tracking, intelligent route optimization, digital proof of delivery, and seamless integration with your EalSuite backend. Built for the unique demands of distribution businesses across the UAE, Saudi Arabia, and the wider GCC region.

EalSuite Relay interface

What's included

Driver Tablet App

Purpose-built Android and iOS app for drivers with offline support, digital signature capture, photo proof of delivery, and barcode scanning. Works seamlessly even in areas with poor network connectivity.

Route Optimization

AI-powered routing algorithms that analyze traffic patterns, delivery windows, and vehicle capacity to reduce delivery time by up to 30% while cutting fuel costs across your entire fleet.

Real-Time GPS Tracking

Know exactly where every vehicle is at any moment. Provide customers with accurate ETAs, monitor driver behavior, and respond instantly to delays or route deviations.

Proof of Delivery

Comprehensive delivery documentation including digital signatures, timestamped photos, GPS coordinates, and customer notes. Perfect for compliance, dispute resolution, and quality assurance.

Fleet Management

Complete vehicle lifecycle management with maintenance schedules, fuel consumption tracking, driver performance scorecards, and vehicle utilization analytics to maximize ROI.

Customer Notifications

Automated SMS and WhatsApp updates keep customers informed at every milestone—from dispatch to delivery. Reduce support calls and improve customer satisfaction scores.

Complete Feature Set

Everything you need to run your operations, all in one platform.

Routes & Requests

Route Management
Route Categories
Sub-Categories
Loading Requests
Off-loading Requests
Transfer Amount

Sales & Transaction

Customer Payments
Optimized Sales Flow
Invoice
Credit Notes
Visit Notes
Reports

Warehouse Management

Allocation Warehouses
Multi-warehouse Handling
Stock Transfers & Returns

Printing & Document Management

Multi-device Printing (Bluetooth, WiFi, Cloud Printers)
Thermal & Standard Printers
Print Previews & Quick Reprint
Auto-print on Completion

GPS Tracking & Route Planning

Live Van Location Tracking
Fleet Mapping & Status
Smart Route Planning
Historical Route Playback
Alerts

Industries We Serve

Trusted by businesses across diverse sectors with unique delivery and logistics needs.

Food & Beverage Distribution

01

Manage temperature-sensitive deliveries with route optimization that accounts for cold chain requirements. Track freshness windows and ensure compliance with food safety regulations.

FMCG & Consumer Goods

02

Handle high-volume, multi-stop routes efficiently. Manage trade promotions, collect payments, and maintain perfect store-level inventory visibility across your distribution network.

Water & Gas Delivery

03

Optimize recurring delivery routes for bottled water and LPG cylinders. Manage empty container returns, subscription schedules, and customer payment collection.

Pharmaceutical & Healthcare

04

Ensure compliant delivery of medical supplies with full chain of custody documentation. Temperature monitoring, signature verification, and audit trails for regulatory requirements.

Building Materials

05

Coordinate heavy goods delivery with site-specific requirements. Manage partial deliveries, returns, and special handling instructions for construction materials.

E-commerce & Retail

06

Scale your last-mile delivery operations with customer-facing tracking, flexible delivery windows, and seamless returns processing for online orders.

Built for teams that

01

Operating van or truck delivery fleets across the UAE and GCC region

02

Needing real-time driver accountability, GPS tracking, and performance monitoring

03

Looking to reduce fuel costs and delivery times through intelligent route optimization

04

Requiring digital proof of delivery for compliance, audits, and customer disputes

05

Scaling delivery operations rapidly without proportional increases in overhead

06

Wanting to provide customers with live tracking and automated delivery notifications

07

Managing cash and card collections from the field with real-time reconciliation

08

Coordinating multiple warehouses with centralized dispatch and inventory visibility

Ready to build something great?

Tell us about your team and what you're trying to solve. We'll show you exactly how we can help.

Get a demo